Knowledge Center

Tenfold UI Download Archive (v4.56.0 and earlier)

This article provides a list of past versions of the Tenfold UI and supporting software prior to version 4.56.0. For more recent versions, refer to the Download section of the version release notes under Tenfold UI release notes.

Update Tenfold

Tenfold products update in the following ways:

Chrome Extension: manual if side-loaded, automatic if installed from the Store
Click to Dial Extension: manual if side-loaded, automatic if installed from the Store
Desktop App for Windows: manual update needed
Desktop App for Mac: manual update needed
Embedded UI for Dynamics: automatic rollout, unless version controlled
Embedded UI for ServiceNow: automatic rollout, unless version controlled
Embedded UI for Zendesk: automatic rollout, unless version controlled
OpenCTI for Salesforce: manual update needed

What did we update in our releases?

Tenfold Application Download Release Notes

Past releases

Version 4.56.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.56.0 (version controlled): https://app.tenfold.com/v4.56.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow OpenFrame Embedded UI

Version 4.56.0 (version controlled): https://app.tenfold.com/v4.56.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.56.0 (version controlled): https://app.tenfold.com/v4.56.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.56.0
Click to Dial (CTD): Direct Download of CTD version 4.56.0

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Version 4.55.1

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI (Installation Guide)

Version 4.55.1 (version controlled): https://app.tenfold.com/v4.55.1/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow OpenFrame Embedded UI

Version 4.55.1 (version controlled): https://app.tenfold.com/v4.55.1/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.55.1 (version controlled): https://app.tenfold.com/v4.55.1/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.55.1
Click to Dial (CTD): Direct Download of CTD version 4.55.1

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Version 4.54.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.54.0 (version controlled): https://app.tenfold.com/v4.54.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow OpenFrame Embedded UI

Version 4.54.0 (version controlled): https://app.tenfold.com/v4.54.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.54.0 (version controlled): https://app.tenfold.com/v4.54.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.54.0
Click to Dial (CTD): Direct Download of CTD version 4.54.0

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Version 4.53.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.53.0 (version controlled): https://app.tenfold.com/v4.53.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.53.0 (version controlled): https://app.tenfold.com/v4.53.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.53.0 (version controlled): https://app.tenfold.com/v4.53.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.53.0
Click to Dial (CTD): Direct Download of CTD version 4.53.0

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Version 4.52.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.52.0 (version controlled): https://app.tenfold.com/v4.52.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.52.0 (version controlled): https://app.tenfold.com/v4.52.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.52.0 (version controlled): https://app.tenfold.com/v4.52.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.52.0
Click to Dial (CTD): Direct Download of CTD version 4.52.0

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Version 4.51.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.51.0 (version controlled): https://app.tenfold.com/v4.51.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.51.0 (version controlled): https://app.tenfold.com/v4.51.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.51.0 (version controlled): https://app.tenfold.com/v4.51.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.51.0
Click to Dial (CTD): Direct Download of CTD version 4.51.0

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Version 4.50.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.50.0 (version controlled): https://app.tenfold.com/v4.50.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.50.0 (version controlled): https://app.tenfold.com/v4.50.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.50.0 (version controlled): https://app.tenfold.com/v4.50.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.50.0
Click to Dial (CTD): Direct Download of CTD version 4.50.0

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Version 4.49.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.49.0 (version controlled): https://app.tenfold.com/v4.49.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.49.0 (version controlled): https://app.tenfold.com/v4.49.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.49.0 (version controlled): https://app.tenfold.com/v4.49.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.49.0
Click to Dial (CTD): Direct Download of CTD version 4.49.0

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Version 4.48.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.48.0 (version controlled): https://app.tenfold.com/v4.48.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.48.0 (version controlled): https://app.tenfold.com/v4.48.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.48.0 (version controlled): https://app.tenfold.com/v4.48.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.48.0
Click to Dial (CTD): Direct Download of CTD version 4.48.0

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Version 4.47.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.47.0 (version controlled): https://app.tenfold.com/v4.47.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.47.0 (version controlled): https://app.tenfold.com/v4.47.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.47.0 (version controlled): https://app.tenfold.com/v4.47.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.47.0
Click to Dial (CTD): Direct Download of CTD version 4.47.0

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Version 4.46.0

Important

NOT APPROVED FOR RELEASE TO CISCO FINESSE CUSTOMERS

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.46.0 (version controlled): https://app.tenfold.com/v4.46.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.46.0 (version controlled): https://app.tenfold.com/v4.46.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.46.0 (version controlled): https://app.tenfold.com/v4.46.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.46.0
Click to Dial (CTD): Direct Download of CTD version 4.46.0

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Version 4.45.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.45.0 (version controlled): https://app.tenfold.com/v4.45.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.45.0 (version controlled): https://app.tenfold.com/v4.45.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.45.0 (version controlled): https://app.tenfold.com/v4.45.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.45.0
Click to Dial (CTD): Direct Download of CTD version 4.45.0

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Version 4.44.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.44.0 (version controlled): https://app.tenfold.com/v4.44.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.44.0 (version controlled): https://app.tenfold.com/v4.44.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.44.0 (version controlled): https://app.tenfold.com/v4.44.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.44.0
Click to Dial (CTD): Direct Download of CTD version 4.44.0

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Version 4.43.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.43.0 (version controlled): https://app.tenfold.com/v4.43.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.43.0 (version controlled): https://app.tenfold.com/v4.43.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.43.0 (version controlled): https://app.tenfold.com/v4.43.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.43.0
Click to Dial (CTD): Direct Download of CTD version 4.43.0

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Version 4.42.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.42.0 (version controlled): https://app.tenfold.com/v4.42.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.42.0 (version controlled): https://app.tenfold.com/v4.42.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.42.0 (version controlled): https://app.tenfold.com/v4.42.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.42.0
Click to Dial (CTD): Direct Download of CTD version 4.42.0

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Version 4.41.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.41.0 (version controlled): https://app.tenfold.com/v4.41.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.41.0 (version controlled): https://app.tenfold.com/v4.41.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.41.0 (version controlled): https://app.tenfold.com/v4.41.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.41.0
Click to Dial (CTD): Direct Download of CTD version 4.41.0

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Version 4.40.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.40.0 (version controlled): https://app.tenfold.com/v4.40.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.40.0 (version controlled): https://app.tenfold.com/v4.40.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.40.0 (version controlled): https://app.tenfold.com/v4.40.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.40.0
Click to Dial (CTD): Direct Download of CTD version 4.40.0

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Version 4.39.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.39.0 (version controlled): https://app.tenfold.com/v4.39.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.39.0 (version controlled): https://app.tenfold.com/v4.39.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.39.0 (version controlled): https://app.tenfold.com/v4.39.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.39.0
Click to Dial (CTD): Direct Download of CTD version 4.39.0

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Version 4.38.1

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.38.1 (version controlled): https://app.tenfold.com/v4.38.1/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.38.1 (version controlled): https://app.tenfold.com/v4.38.1/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.38.1 (version controlled): https://app.tenfold.com/v4.38.1/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.38.1 (version controlled): https://app.tenfold.com/v4.38.1/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.38.1
Click to Dial (CTD): Direct Download of CTD version 4.38.1

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Version 4.37.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.37.0 (version controlled): https://app.tenfold.com/v4.37.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.37.0 (version controlled): https://app.tenfold.com/v4.37.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.37.0 (version controlled): https://app.tenfold.com/v4.37.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.37.0
Click to Dial (CTD): Direct Download of CTD version 4.37.0

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Version 4.36.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.36.0 (version controlled): https://app.tenfold.com/v4.36.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.36.0 (version controlled): https://app.tenfold.com/v4.36.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.36.0 (version controlled): https://app.tenfold.com/v4.36.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.36.0
Click to Dial (CTD): Direct Download of CTD version 4.36.0

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Version 4.35.1

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.35.1 (version controlled): https://app.tenfold.com/v4.35.1/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.35.1 (version controlled): https://app.tenfold.com/v4.35.1/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.35.1 (version controlled): https://app.tenfold.com/v4.35.1/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.35.1
Click to Dial (CTD): Direct Download of CTD version 4.35.1

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Version 4.34.1

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.34.1 (version controlled): https://app.tenfold.com/v4.34.1/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.34.1 (version controlled): https://app.tenfold.com/v4.34.1/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.34.1 (version controlled): https://app.tenfold.com/v4.34.1/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Chrome Extension (Full UI)
Click to Dial (CTD): Direct Download of CE version 4.34.1

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Version 4.33.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.33.0 (version controlled): https://app.tenfold.com/v4.33.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.33.0 (version controlled): https://app.tenfold.com/v4.33.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.33.0 (version controlled): https://app.tenfold.com/v4.33.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.33.0
Click to Dial (CTD): Direct Download of CTD version 4.33.0

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Version 4.32.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.32.0 (version controlled): https://app.tenfold.com/v4.32.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.32.0 (version controlled): https://app.tenfold.com/v4.32.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.32.0 (version controlled): https://app.tenfold.com/v4.32.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.32.0
Click to Dial (CTD): Direct Download of CTD version 4.32.0

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Version 4.31.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download WinZip for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.31.0 (version controlled): https://app.tenfold.com/v4.31.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.31.0 (version controlled): https://app.tenfold.com/v4.31.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.31.0 (version controlled): https://app.tenfold.com/v4.31.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.31.0
Click to Dial (CTD): Direct Download of CTD version 4.31.0

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Version 4.30.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.30.0 (version controlled): https://app.tenfold.com/v4.30.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.30.0 (version controlled): https://app.tenfold.com/v4.30.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.30.0 (version controlled): https://app.tenfold.com/v4.30.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.30.0
Click to Dial (CTD): Direct Download of CTD version 4.30.0
Legacy Click to Dial Extension

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Version 4.29.1

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download installer for Mac OSX (64-bit)
Download portable binary for Windows (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.29.1 (version controlled): https://app.tenfold.com/v4.29.1/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.29.1 (version controlled): https://app.tenfold.com/v4.29.1/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.29.1 (version controlled): https://app.tenfold.com/v4.29.1/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.29.1
Click to Dial (CTD): Direct Download of CTD version 4.29.1
Legacy Click to Dial Chrome Extension

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Version 4.29.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

Use v4.29.1 (production), v4.29.1 (sandbox) or v4.28.1 (production), v4.28.1 (sandbox)

Microsoft Dynamics CIF Embedded UI

Version 4.29.0 (version controlled): https://app.tenfold.com/v4.29.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.29.0 (version controlled): https://app.tenfold.com/v4.29.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.29.0 (version controlled): https://app.tenfold.com/v4.29.0/zendesk.html

Google Chrome Extensions

Chrome Extension UI: Direct Download of CE version 4.29.0
Click to Dial (CTD): Direct Download of CTD version 4.29.0
Legacy Chrome Extension

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Version 4.28.1

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.28.1 (version controlled): https://app.tenfold.com/v4.28.1/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.28.1 (version controlled): https://app.tenfold.com/v4.28.1/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.28.1 (version controlled): https://app.tenfold.com/v4.28.1/zendesk.html

Google Chrome Extensions

Chrome Extension (Click To Dial Only)
Legacy Click to Dial Chrome extension

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Version 4.28.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download portable binary for Windows (64-bit)
Download installer for Mac OSX (64-bit)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.28.0 (version controlled): https://app.tenfold.com/v4.28.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.28.0 (version controlled): https://app.tenfold.com/v4.28.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.28.0 (version controlled): https://app.tenfold.com/v4.28.0/zendesk.html

Google Chrome Extensions

Chrome Extension (Full UI)
Legacy Chrome Extension
Chrome Extension (Click To Dial Only)
Legacy Click to Dial Chrome extension

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Version 4.27.3

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download installer for macOS (64-bit) - version 4.20.0

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.27.3 (version controlled): https://app.tenfold.com/v4.27.3/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.27.3 (version controlled): https://app.tenfold.com/v4.27.3/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.27.3 (version controlled): https://app.tenfold.com/v4.27.3/zendesk.html

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4.27.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download installer for macOS (64-bit)(Version4.20.0) NOTE: Version 4.27.0 is not available for macOS

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.27.0 (version controlled): https://app.tenfold.com/v4.27.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.27.0 (version controlled): https://app.tenfold.com/v4.27.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

Version 4.27.0 (version controlled): https://app.tenfold.com/v4.27.0/zendesk.html

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Version 4.25.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download installer for macOS (64-bit)(Version4.20.0) NOTE: Version 4.25.0 is not available for macOS

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.25.0 (version controlled): https://app.tenfold.com/v4.25.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.25.0 (version controlled): https://app.tenfold.com/v4.25.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

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Version 4.24.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download installer for macOS (64-bit)(Version4.20.0) NOTE: Version 4.24.0 is not available for macOS

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.24.0 (version controlled): https://app.tenfold.com/v4.24.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.24.0 (version controlled): https://app.tenfold.com/v4.24.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

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Version 4.23.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download installer for macOS (64-bit)(Version4.20.0) NOTE: Version 4.23.0 is not available for macOS

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.23.0 (version controlled): https://app.tenfold.com/v4.23.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.23.0 (version controlled): https://app.tenfold.com/v4.23.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

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Version 4.22.0

Desktop App for Windows and macOS

Download installer for Windows (64-bit)
Download installer for macOS (64-bit)(Version4.20.0)

Salesforce OpenCTI Embedded UI

OpenCTI production installation link
OpenCTI sandbox installation link

Microsoft Dynamics CIF Embedded UI

Version 4.22.0 (version controlled): https://app.tenfold.com/v4.22.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

Version 4.22.0 (version controlled): https://app.tenfold.com/v4.22.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

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Version 4.21.0

Desktop App

Download installer for Windows (64-bit)
Download installer for macOS (64-bit)(Version4.20.0)

OpenCTI

OpenCTI production installation link
OpenCTI sandbox installation link

Dynamics Embedded UI

4.21.0 Version controlled: https://app.tenfold.com/v4.21.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

4.21.0 Version controlled: https://app.tenfold.com/v4.21.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

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Version 4.20.0

Desktop App

Download installer for Windows (64-bit)
Download installer for Mac OSX (64-bit)

OpenCTI

OpenCTI production installation link
OpenCTI sandbox installation link

Dynamics Embedded UI

4.20.0 Version controlled: https://app.tenfold.com/v4.20.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

4.20.0 Version controlled: https://app.tenfold.com/v4.20.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

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Skype for Business Connector (Update 2020-07-17)

Current Version 2.0.7 (Windows only) - If upgrading from the legacy connector please contact support@tenfold.com to discuss a migration strategy. Also note, currently this version of the Connector only works on the Salesforce OpenCTI UI version 4.27.3 or later. In the meantime, the legacy connector is available below.https://drive.google.com/file/d/1syIjRf-tI3WYrWWh-_iLmd4qFZ7TCahJ/view?usp=sharing
Legacy 3.1.0.18297.11214 (Windows Only, Requires Cloud Connect Server)

If you need any assistance completing these steps or if you encounter any trouble, please reach out to our Support Team.