All the upcoming deprecations you need to know about
Realtime Dashboard
The Realtime Dashboard for Messaging will be deprecated and will be replaced with an upgrade to the existing Manager Workspace.
The Realtime Dashboard for Messaging was developed before the Manager Workspace existed. Now, the Manager Workspace is embedded into the core platform, allowing users to manage their operations seamlessly in real time and therefore makes the Realtime Dashboard obsolete. We are continually making enhancements to the Manager Workspace, and we will prioritize it as the focus of future development resources. For more information on the Manager Workspace, click here.
Any concerns or questions please reach out to your account team or you can reach the Conversational Intelligence product team directly at the email: analyticsdeprecation@liveperson.com.