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October 29, 2024
New Updates include: Non Responsive & Smart Control Auto Messages, Mobile SDK, In-App Messaging, Proactive to In-App, Structure Content Updates and more ➡️ Exact delivery dates may vary, and brands may therefore not have immediate access to all features on the date of publication. Please contact your LivePerson account…
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September 25, 2024
New updates include: WhatsApp, Agent Workspace & Proactive Messaging ➡️ Exact delivery dates may vary, and brands may therefore not have immediate access to all features on the date of publication. Please contact your LivePerson account team for the exact dates on which you will have access to the features. 🛑 The timing…
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September 18, 2024
New updates include: Policy Builder ➡️ Exact delivery dates may vary, and brands may therefore not have immediate access to all features on the date of publication. Please contact your LivePerson account team for the exact dates on which you will have access to the features. 🛑 The timing and scope of these features or…
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September 11, 2024
New updates include: Conversation Assist, KnowledgeAI, and Salesforce Connector ➡️ Exact delivery dates may vary, and brands may therefore not have immediate access to all features on the date of publication. Please contact your LivePerson account team for the exact dates on which you will have access to the features. 🛑…
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August 28, 2024
New updates include: Account Access Control - Self Serve ➡️ Exact delivery dates may vary, and brands may therefore not have immediate access to all features on the date of publication. Please contact your LivePerson account team for the exact dates on which you will have access to the features. 🛑 The timing and scope of…
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August 21, 2024
New updates include: Conversation Assist & Summary Prompt Update ➡️ Exact delivery dates may vary, and brands may therefore not have immediate access to all features on the date of publication. Please contact your LivePerson account team for the exact dates on which you will have access to the features. 🛑 The timing and…
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August 14, 2024
New updates include: Conversation Builder, Webhook feature, Data Transporter and Channel Enhancements & more ➡️ Exact delivery dates may vary, and brands may therefore not have immediate access to all features on the date of publication. Please contact your LivePerson account team for the exact dates on which you will have…
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August 7, 2024
New updates include: Event & Transfer Audit Trail Self Serve & Copilot Rewrite ➡️ Exact delivery dates may vary, and brands may therefore not have immediate access to all features on the date of publication. Please contact your LivePerson account team for the exact dates on which you will have access to the features. 🛑 The…
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July 24, 2024
New Updates include: Navigation bar translation, Conversation Assist, Agent Workspace enhancements including automatic message & custom predefined content, Web Messaging, Report Center API's and more! ➡️ Exact delivery dates may vary, and brands may therefore not have immediate access to all features on the date of…
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July 17, 2024
New Updates include: Agent Workspace Enhancements including Improved Contextual Skill Handling for Rollover Conversations, Transfer & Event Audit Trail, Transfer Conversation by Agent & Extension of Limits for Favorite Predefined Content, Widget Configuration by Skills and Profile and more! ➡️ Exact delivery dates may…