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Knowledge Center
Manage, Measure and Automate Consumer Conversations LivePerson's AI-powered Conversational Cloud helps brands build meaningful relationships with their consumers, while delivering real business outcomes. In the LivePerson Knowledge Center you can find user guides, tutorial videos, frequently asked questions, and more…
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LivePerson's Agent App
LivePerson's Agent App - Agents and Managers can seamlessly track conversations and empower brands like never before. Description LivePerson presents new Agent App - Agents and Managers can seamlessly track conversations and empower brands like never before. Highlights Modern Design Available in iOS and Android Enablement…
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December 6, 2023
New updates: Salesforce Widget: Auto Search Functionality ➡️ Exact delivery dates may vary, and brands may therefore not have immediate access to all features on the date of publication. Please contact your LivePerson account team for the exact dates on which you will have access to the features. 🛑 The timing and scope of…
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December 14, 2022
New updates: Social Messaging ➡️ Exact delivery dates may vary, and brands may therefore not have immediate access to all features on the date of publication. Please contact your LivePerson account team for the exact dates on which you will have access to the features. 🛑 The timing and scope of these features or…
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November 10, 2021
Integration Hub (iHub), and more ➡️ Exact delivery dates may vary, and brands may therefore not have immediate access to all features on the date of publication. Please contact your LivePerson account team for the exact dates on which you will have access to the features. 🛑 The timing and scope of these features or…
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September 2024
LivePerson’s top features that were launched in September September Updates We're excited to share the new releases that arrived this September! Introducing Policy Builder: The Future of Conversation Orchestration LivePerson is excited to unveil Policy Builder, a real-time, actions-based platform within Conversation Cloud…
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Star or Favorite PDC in the Agent Workspace
TBD
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Deprecations
LivePerson is planning the process of deprecation for a number of products. See table below for more information. LivePerson's process of deprecation has 3 stages: Notice of deprecation: LivePerson inform customers of a feature that should no longer be used (but still works) and we will provide a date when it will stop…
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Trustworthy Generative AI for the Enterprise
Introduction Generative AI is transforming the future of business across all industries. It has the ability to create new and innovative solutions to complex problems in a way that was previously impossible with traditional computing methods. Generative AI unlocks new possibilities for innovation, efficiency, and customer…
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The LivePerson Conversational Cloud
LivePerson’s Conversational AI revolutionizes the customer-brand relationship by allowing brands to create meaningful, personalized connections with customers - whenever they need and wherever they are - all while delivering real business outcomes. Using the power of AI and machine learning, our natural language…