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Web Messaging Quick Start
Set up Web Messaging between the Conversational Cloud and your website. Tip: You can also test the Web Messaging experience without adding the Web Tag to your site by using this tool and inputting your account number. Step 1: Get the Web Tag To obtain your Web Tag, login to the Conversational Cloud and click on your avatar…
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Conversation Builder Quick Start
Create a "Hello World" bot using LivePerson Conversation Builder. Step 1: Log in and access Conversation Builder Log into the Conversational Cloud. Open the menu on the left side of the page, and select Automate > Conversation Builder. Step 2: Create a "Hello World" Messaging bot 1 - In Conversation Builder, click New…
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Facebook Messenger Setup Guide
Connect Facebook Messenger to the Conversational Cloud. Requirements: You must have a Facebook Page and admin rights to that page. If you don’t have one, click here. Download the Facebook Messenger App: iOS / Android. Step 1: Setup Facebook Messenger as a data source Login to the Conversational Cloud and click on…
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Instagram Setup Guide
Connect Instagram to the Conversational Cloud. Requirements: You must have an Instagram account that is connected to a Facebook Business page. The Instagram account must be a business account. The Instagram account must allow "Access to Messages". This setting can be found in the Instagram app under "Settings" -> "Privacy"…
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Twilio SMS Setup Guide
For brands, creating a presence on the channels used by their consumers is key to building connections and creating prospects. Our self-serve on-boarding process for the SMS connector means brands can quickly and easily add this channel to their operations. Brands now have the option to generate a Twilio SMS number…
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WhatsApp Quick Start
The following instructions will guide you through connecting WhatsApp Business to the Conversational Cloud. Please observe the requirements carefully. If you have any questions, please create a ticket here. Requirements: You must have a verified Meta Business. To learn more about business verification click here. In case…
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Apple Messages for Business Quick Start
Apple Messages for Business readiness Prior to getting started with Apple Messages for Business, we encourage you to assess if this is the correct solution for your business. The following Messages for Business Readiness Review is a quick questionnaire that you can submit to the LivePerson and Apple teams to help you…