Configure an ACI webhook to integrate with Tenfold

Go to Avaya Conversational Intelligence Dashboard: https://app.aci.avaya.com/api/admin
Go to Streaming.
Enable Streaming API if it is disabled.
Under Call transcript update, set the Callback URL value to https://api.tenfold.com/v2/features/aci/organizations/<em>${organizationId}</em>/events/call-transcript-updated/webhook where <em>${organizationId}</em> is your Tenfold organization ID. Find your organization ID
Set the Header name value to Authorization.
In Tenfold Dashboard, go to Avaya Conversational Intelligence. Click Create API Token.

Copy the generated API token.
In Avaya Conversational Intelligence Dashboard, under Call transcript update, set Header value to Application ${token} where ${token} is the token generated in the previous step in Tenfold Dashboard.