All the upcoming deprecations you need to know about
By the end of 2023, LivePerson is planning to deprecate a number of products.
Node Agent SDK (end of support)
The Node Agent SDK has reached the end of its engineering and technical support lifecycle. This means that we will no longer be providing ongoing assistance, updates, or maintenance for the product. Please note troubleshooting assistance will still be available for the Node Agent SDK from the LivePerson Support team.
Many brands have already switched over but for those who have not, we strongly recommend that you transition to the new Messaging Platform SDK.
Messaging Platform SDK has replaced Messaging Agent SDK (aka Node Agent SDK) as the recommended method for interacting with the LivePerson Messaging service. Last week, a communication was sent on this topic - please note that this change will come into effect on 1st December (not Oct 1st as previously stated).
For FAQs about the end of support, click here.