Messaging Platform SDK

Effective 1st Oct 2023, The Node Agent SDK has reached the end of its engineering and technical support lifecycle. This means that we will no longer be providing ongoing assistance, updates, or maintenance for the product.

While we cannot offer extensive engineering and technical support moving forward, we still want to ensure that our brands have access to troubleshooting assistance when needed. LivePerson will welcome any support cases related to the Node Agent SDK's troubleshooting.

Many brands have already switched over but for those who have not, we strongly recommend that brands transition to the new Messaging Platform SDK.

Messaging Platform SDK has replaced Messaging Agent SDK (aka Node Agent SDK) as the recommended method for interacting with the LivePerson Messaging service from a Node.js application.

For more information on how to quick-start with the new Messaging SDK, please click here.