1. Knowledge Center
  2. ›
  3. Knowledge Center
  4. ›
  5. Product Roadmap
  6. ›
  7. H1 2024 (Live)
  8. ›
  9. Agent & Supervisor Experience

Agent & Supervisor Experience

  • Tooltip Enhancements - Agent Workspace
  • New Navigation Bar
  • Queue Position + Queue Wait Time Message
  • Queue Cleanup Solution
  • Manager Workspace Sort by Columns
  • Infinite Scroll for Conversation History - Agent Workspace
  • Image Profanity Filter in Agent Workspace
  • File Sharing Expansion Ability
  • Export Graphs from Queue Summary in Manager Workspace
  • Conversation Timers in Agent Workspace
  • View All

TBD

Was this article helpful?

Be the first one to vote!
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service
Loading