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OIDC SSO
TBD
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Product Roadmap Test
LivePerson's Product Roadmap Welcome to LivePerson's digital product roadmap. Here you can find details about features we have released into the production environment, features we are committed to deliver, and progress on our strategic vision. Safe Harbor ➡️ The Product Roadmap is intended to outline our general product…
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Bring Your Own LLM Enhancements
TBD
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Agent Assist/Co-pilot Effectiveness Dashboard
TBD
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AI Studio
TBD
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New Web Window Theme and Mobile Experience
TBD
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LivePerson's Agent App
LivePerson's Agent App - Agents and Managers can seamlessly track conversations and empower brands like never before. Description LivePerson presents new Agent App - Agents and Managers can seamlessly track conversations and empower brands like never before. Highlights Modern Design Available in iOS and Android Enablement…
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Policy Builder
TBD
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Report Center APIs (EA)
TBD
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Conversation Assist: Prompt Enhancements
Description In May, we introduced enhancements to LivePerson’s Prompt Library, enabling prompt engineers to better manage Conversational Cloud prompts. These updates are now also available in Conversation Assist. Additionally, we've added two new prompt settings: Max. tokens: Set the maximum number of output tokens from…