-
Channels Overview
Many popular messaging channels now enable brands to interact with their consumers using their preferred channel. For brands, creating a presence on these channels is key to building connections and creating prospects. LivePerson’s platform gives brands the ability to maintain this presence and effectively manage…
-
Email Connect
With Email Connect, brands can manage, analyze and respond to emails from the same command center that powers conversations on the world’s most popular messaging channels. Brands can easily manage email conversations alongside conversations in messaging channels like Apple Messages for Business, WhatsApp, SMS, Facebook…
-
LINE
The Conversational Cloud is now seamlessly integrated into LINE, offering your brand the opportunity to tap into the millions of consumers connecting on it. Set up is easy and allows your agents to create ongoing connections with valuable customers right away; to onboard LINE to your account, please contact your LivePerson…
-
Viber
Introduction The Conversational Cloud is now seamlessly integrated into Viber messenger, offering your brand the opportunity to tap into the millions of consumers connecting on it. Set up is easy and allows your agents to create ongoing connections with valuable customers right away; to onboard Viber to your account,…
-
WeChat
WeChat serves 1 billion monthly active users, mostly in China, making it one of the world's most powerful apps. To be effective in the competitive Chinese market brands must be accessible on WeChat. The WeChat Business connector enables brands to use the Conversational Cloud as their messaging platform to manage official…
-
KakaoTalk
The Conversational Cloud is now seamlessly integrated into KakaoTalk, offering your brand the opportunity to tap into the millions of consumers connecting on it. KakaoTalk has more than 220 million registered and 49 million monthly active users and is available in 15 languages. The app is also used by 93% of smartphone…
-
Social Messaging user guide
Social Messaging extends Liveperson’s industry-leading conversational commerce platform, AI and automation capabilities, and multi-decade expertise in connecting brands with customers, into the world of social media. Please follow the instructions below to learn how more about using Social Messaging. Getting started Social…