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Messaging Platform SDK
Effective 1st Oct 2023, The Node Agent SDK has reached the end of its engineering and technical support lifecycle. This means that we will no longer be providing ongoing assistance, updates, or maintenance for the product. While we cannot offer extensive engineering and technical support moving forward, we still want to…
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MCS Toolkit Deprecation
Initial Deprecation Plans: Previously, we announced plans to deprecate the MCS Toolkit (for messaging) by March 31st, 2025. However, after recent changes in our roadmap, we have decided NOT to proceed with these deprecations. What Does This Mean for You? MCS Toolkit will continue to be supported and available in its…
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Legacy Custom Reports Deprecation
Legacy Custom Reports LivePerson has historically maintained an email subscription service that sends certain critical operational reports to customers on a daily or weekly basis. Because this service was planned to be a short-term solution, it was built on legacy technology that does not contain the monitoring and…
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FAQs Update to Latest Mobile SDK
FAQs In order to consistently deliver a best-in-class mobile app experience with enhanced user experience, improved performance, and updated security, we need to align our efforts with the latest advancements in mobile development. Therefore, we are announcing that older versions of the LivePerson Mobile SDK will be…
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Realtime Dashboard deprecation
Realtime Dashboard The Realtime Dashboard for Messaging will be deprecated and will be replaced with an upgrade to the existing Manager Workspace. The Realtime Dashboard for Messaging was developed before the Manager Workspace existed. Now, the Manager Workspace is embedded into the core platform, allowing users to manage…