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The LivePerson Conversational Cloud
Introduction LivePerson’s Conversational AI revolutionizes the customer-brand relationship by allowing brands to create meaningful, personalized connections with customers - whenever they need and wherever they are - all while delivering real business outcomes. Using the power of AI and machine learning, our natural…
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Getting started with messaging
Managing brand-to-consumer conversations on messaging LivePerson is the most advanced platform for any size organization, offering a slew of customization capabilities. To ensure you are getting the most out of messaging, review how to manage a contact center that messages, and develop and set up your preferences in three…
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Getting started with live chat
To get started, access LivePerson using this link: https://authentication.liveperson.net/ ➡️ LivePerson recommends using messaging over chat as messaging allows customers to interact with brands at their own time and convenience. Using the Conversational Cloud, brands can start messaging very quickly with minimal set up…
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Getting started with bots
💡 Want to take the quickest route to building your first bot? Try the LivePerson Conversation Builder quick start tutorial. Step 1: Create conversation playbook Work with your brand’s design experts or LivePerson's conversational design experts to define a bot strategy and map out the use cases and flows you’d like the bot…