Salesforce Widget for Agent Workspace

Salesforce Widget for Agent Workspace - Advanced configuration
Setup of Auto Populate within the Salesforce Widget for Agent Workspace feature This feature works on Structured Date Elements of conversations. To determine the value of SDEs of a conversation, you can follow the steps laid out here. To view your SDE object while the widget is open in the Agent Workspace, perform the…
Salesforce Widget Installation guide
The Salesforce widget allows brands to provide a highly personalized customer experience by collating a 360 view of the customer and all relevant cases from Salesforce inside the Agent workspace itself. For brands that currently use Salesforce as their preferred CRM platform, this solution offers an out-of-box integration…
Salesforce Widget Overview
Introducing Salesforce Widget in Conversational Cloud's Agent Workspace Introducing LivePerson's Salesforce Widget along with its agent experience, prerequisites, enablement, access, and key components. The Salesforce widget allows brands to provide a highly personalized customer experience by collating a 360 view of the…