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Live messaging
Live messaging - consult and troubleshoot with our 24/7 team for immediate response. LivePerson strives to provide the best in class support and provide technical assistance to remove any obstacles in our customer's production environment, ensuring their business is running smoothly. There are two methods to contact…
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Open a ticket
Ticket submission is a useful channel for medium or low priority issues that don't require immediate attention. For high-priority issues that require immediate attention please use Live Messaging. How to open a ticket * Log into the Conversational Cloud. * Expand the Connection Area by clicking the three vertical dots on…
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Tenfold & VoiceBase support
Providing Support for the LivePerson Voice products, Tenfold and VoiceBase Tenfold and VoiceBase support teams are now LivePerson Voice Channel Support, and you can find support here on our Knowledge Center. All Tenfold and VoiceBase customers with any issues should start troubleshooting by using the steps below: Step 1:…