Conversational AI & automations

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LivePerson's Conversational AI applications work together to provide an all-in-one automation and AI solution. Access the applications Within Conversational Cloud, you can access the applications using the menu options under Automate in the left-hand sidebar. Before you begin Learn by doing. You can quickly become familiar…
How bots work in our Conversational Cloud
Create the optimal consumer experience, with seamless collaboration between bots and humans Bots and large-scale automation transform how you interact with your consumers, enabling one-to-one interactions that can replace IVR systems, websites, and apps with conversations. Bots can carry out a variety of automatic tasks…
The power of an intent-driven contact center
Technology related to natural language understanding (NLU) and data science has opened the doors for brands to manage their contact centers more efficiently by better understanding their consumers’ needs through intent. Until today, you were forced to hard code consumer needs by categorizing them using the choices they’ve…
What's conversational AI?
Put conversations at the center of your business. Empower your people, accelerate your shift to digital, and embrace an automation-first customer experience…all by harnessing the power of conversational AI. Enable self-service and drive faster resolutions through intelligent automation and LLM-powered conversational AI…