-
Agent FAQs
LivePerson Conversational Cloud Connector for Salesforce Agent FAQs For all questions about LivePerson Conversational Cloud Connector for Salesforce, please refer to the FAQs Agent FAQs Can I login to Conversational Cloud and Salesforce at the same time? No, you are only allowed a single login into LivePerson. If you try…
-
Agent user guide
LivePerson Conversational Cloud Connector for Salesforce - Agent User Guide LivePerson now embeds the Conversational Cloud agent workspace directly into our brands Salesforce Sales or Service Cloud, providing agents with a complete messaging experience right inside Salesforce. As an agent, you can now handle all of your…
-
Configuration guide
Configuration guide for the LivePerson Connector for Salesforce The LivePerson Connector for Salesforce uses a lot of the pre-existing configuration in the Conversational Cloud Agent Workspace and is tailored to the needs of messaging agents and was designed using feedback and requests from hundreds of messaging agents.…
-
Installation guide
LivePerson Conversational Cloud Connector for Salesforce - installation guide LivePerson Connector for Salesforce provides a unified and sleek agent workspace experience. Agents can login to Salesforce and directly engage with customers easily managing tasks like: accept incoming conversations across different messaging…
-
Overview
Introducing LivePerson Conversational Cloud Connector for Salesforce Introducing LivePerson Conversational Cloud Connector for Salesforce along with its agent experience, prerequisites, enablement, access, and key components. LivePerson Connector for Salesforce provides a unified and sleek agent workspace experience for…
-
Salesforce Connector - UI Package Downloads
You may access version-specific information on the Salesforce Connector UI and Conversation Object releases here. The most recent UI version appears at the top of the list. Downloads and installation links are included below. LivePerson Connector for Salesforce UI releases are listed first. Please scroll down the page to…
-
Tenfold Setup
This solution is powered by Tenfold: our cloud-based solution that gives sales and service reps the full context of each customer in real time. Access CRM data, chat controls and key customer data in a single pane of glass. Use workflow automations that keep your reps focused on continuous conversations with customers.…