Phone system (PBX) integrations
-
3CX/Yealink
* Supported versions of 3CX * Configure Yealink Deskphone with Tenfold
-
Asterisk
* Supported and unsupported Asterisk versions * No call recordings when using Click to Dial for Asterisk * Configure a multi-tenant Asterisk server to integrate with Tenfold * Cannot connect to Asterisk-based phone system * Install the Tenfold Asterisk Binary Connector * Asterisk Integration Setup Guide
-
Avaya AES
* Avaya AES TCC integration guide
-
Broadsoft
* Integrate Broadsoft with Tenfold
-
Cisco Finesse
* Cisco Finesse TCC integration guide
-
Cisco UCM
* Cisco UCM TCC integration guide
-
Digium Switchvox
* Set up Click to Dial for Digium Switchvox
-
Genesys Pure Engage
* Genesys Pure Engage TCC integration guide
-
Interaction Simulator
Description Our previous phone simulator has been replaced by the Interaction Simulator. The Interaction Simulator was created to address some of the limitations of the previous solution, such as the lack of agent status and transfer support. The Interaction Simulator is a cloud-based program that doesn't need to be…
-
Mitel/Shoretel
* Which Versions of Mitel/ShoreTel Are Supported?