Apple Messages for Business
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Apple Messages for Business Readiness
Prior to getting started with Apple Messages for Business, we encourage you to assess if this is the correct solution for your business. The following Messages for Business Readiness Review is a quick questionnaire that you can submit to the LivePerson and Apple teams to help you determine if Messages for Business is the…
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Apple Messages for Business Setup Guide
Connect with your consumers on Apple Messages for Business The following instructions will guide you through connecting Apple Messages for Business (AMB) to the Conversational Cloud. Please take note of all the requirements below. ➡️ Ensure you have an Apple ID using your organization's email address. You will need this to…
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Channel Overview
Overview of Apple Messages for Business features and capabilities Introduction Apple Messages for Business enables brands to help customers resolve issues, schedule appointments, and make purchases or payments all within the Message app. Brands can leverage the rich features of Apple’s platforms to provide an integrated…
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Entry points
Once registered for Apple Messages for Business, the business will have an option to enable the following entry points: * Messages for Business Conversation URL* When customers click the conversation URL, the system redirects them to the Message app where they can send a message to your business. * The conversation link…
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Features
List Picker List Picker is a simple Messages for Business UI component that makes it easy to display a list of items and have the user make a selection from the list. It is set up in Conversational Cloud using structured content-- which supports a variety of messaging interactions to enable enhanced and clearer…