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LivePerson support policy
The LivePerson Customer Support Policy is designed to provide assistance with maximizing the value of your LivePerson products. LivePerson Customer Support provides 24x7 coverage via messaging conversation and e-mail, as well as a wealth of self-service resources in the LivePerson Knowledge Center. This document outlines…
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HIPAA compliance
LivePerson enters into business associate agreements (BAAs) with HIPAA-covered entities, certifying that LivePerson protects personal health information (PHI) in accordance with HIPAA guidelines. What is HIPAA? The Health Insurance Portability and Accountability Act (HIPAA) was enacted by Congress in 1996. The Health…
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Content Security Policy
Using a website Content Security Policy (CSP) with LivePerson web chat/messaging A website Content Security Policy (CSP) can be modified to be compatible with LivePerson web chat/messaging. Here are the requirements/recommendations. If you have defined a Content Security Policy (CSP) for your website, and you’ve also…
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Accessibility policy
Products and solutions for everyone Accessibility is the practice of making websites and products usable by as many people as possible. LivePerson is committed to making messaging inclusive and accessible to every consumer, allowing everyone to connect with the brands they love. Moreover, with conversational solutions,…