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Test Article For Style Guide
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Article Style Guide - Styling Rules
This article serves as a Style Guide which all articles on the LP Community Site should adhere to. If you have any recommendations on how the styling of articles and/or this guide can be further improved, please let us know! Article Titles The title of an article title should be simply and straight to the point. Too much…
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Conversation Design Best Practices: W/ STYLE GUIDE
As a subset within User Experience, Conversation Design considers not only how your customers will interact with your messaging or voice bot, but also what happens behind the scenes to make their experience frictionless, conversational, and intuitive. As you begin on your conversation design journey, keep these best…
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Conversation Design Best Practices: W/O STYLE GUIDE
As a subset within User Experience, Conversation Design considers not only how your customers will interact with your messaging or voice bot, but also what happens behind the scenes to make their experience frictionless, conversational, and intuitive. As you begin on your conversation design journey, keep these best…
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Article Style Guide - Template Elements
The following serves as a template of elements that you can simply copy/paste into a new article for proper formatting. Be sure to REMOVE/REPLACE this and all other BOLD+ITALIC text! This text should be used to generally describe the article and the information it plans to outline. Lorem ipsum dolor sit amet, consectetur…
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Crafting your Bot Persona - W/ STYLE GUIDE
In the era of digital transformation, bots have become essential tools for customer engagement. For a bot to truly represent your brand and provide a seamless customer experience, it needs a well-defined persona. What is a Persona and Why Does it Matter? A persona is a detailed profile of a fictional character that…
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Conversational Writing Best Practices - W/ STYLE GUIDE
Once your bot persona has been crafted, now it's time to envision it within the conversations themselves. When writing the verbiage your bot will use, it's important to keep in mind that these conversational use cases will take on a slightly different "flavor" than writing for other channels like your website. Simple,…